Welcome to IvyPro, an online education platform committed to providing high-quality courses and learning experiences. At IvyPro, we understand the importance of your privacy, and we are dedicated to protecting and respecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website and services. Please take the time to review this policy carefully.

By using IvyPro’s services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

1. Information We Collect

1.1. Information You Provide: When you create an IvyPro account or use our services, we collect personal information, which may include your name, email address, username, password, and any other details you provide voluntarily.

1.2. Course Data: When you enroll in a course, we collect information related to your progress, such as course completion, quiz scores, and assignments.

1.3. Payment Information: If you make purchases on IvyPro, we collect payment information, including credit card details and billing addresses. We use third-party payment processors who adhere to industry standards for secure payment processing.

1.4. Communications: We may collect information you provide when you contact us or interact with other users or instructors through our platform.

1.5. Technical and Usage Information: We automatically collect information about your device, browser, IP address, and how you interact with IvyPro, including the pages you visit, the date and time of your visit, and your use of features on our website.

1.6. Cookies and Similar Technologies: IvyPro uses cookies and similar tracking technologies to enhance your experience and understand how you use our services. You can control cookie preferences in your browser settings.

2. How We Use Your Information

2.1. Providing and Improving Services: IvyPro uses your information to deliver our online courses, personalize your experience, and improve our services. This includes customizing course recommendations and content.

2.2. Communication: We use your contact information to communicate with you, send important updates, and respond to your inquiries.

2.3. Payments: Your payment information is used to process transactions and manage your purchases on IvyPro.

2.4. Research and Analytics: We may use data to analyze trends, conduct research, and gather insights to enhance our courses and services.

2.5. Legal Compliance: IvyPro may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

3. Sharing Your Information

3.1. Instructors and Other Users: Your course activity, such as your username and course performance, may be visible to instructors and other students in the course. This is essential for the learning experience.

3.2. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as hosting, payment processing, and analytics.

3.3. Legal Requirements: We may share your information when required by law, to protect our rights, or in response to a legal request.

4. Your Choices and Rights

4.1. Access and Control: You can access, modify, or delete your personal information by logging into your IvyPro account. You also have the right to opt out of certain communications.

4.2. Cookies: You can manage your cookie preferences through your browser settings.

5. Security

IvyPro takes data security seriously and employs measures to protect your information from unauthorized access and disclosure.

6. Children’s Privacy

IvyPro does not knowingly collect information from individuals under the age of 13. If you believe that a child has provided us with their personal information, please contact us immediately.

7. Changes to this Privacy Policy

IvyPro may update this Privacy Policy from time to time. We will notify you of any material changes through the platform or by other means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at info@ivypro.in